Shipping & Return Policy
We accept PAYMENT THROUGH PayPal ONLY.
Order Processing Time
Most orders are shipped within 1-5 business days.
How long will it take my product to arrive?
We ship through DHL courier worldwide ,it will take 3 to 5 working days to reach.
RETURNS / EXCHANGES
If for any reason you are unsatisfied with your purchase, you have 30 days from date received to return and/or exchange your product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging containing its receipt. Any item that shows signs of use will not be accepted for exchange or refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your paypal id. Any shipping or handling fees will not be refunded. Please allow up to 5 business days for returns to be processed.
All items returned are done so at the buyer expense. If you are shipping your return, please provide us with its tracking number and reason for return at 4info@blackforgeknives.net
Orders with Items That Are Out of Stock
If your order has an item that is currently out of stock, it will not ship until all items are in stock. If you would like us to partially ship (ship the in stock items now and the backorders separately),In that case we will charge only one time shipping .
When Will My Order Ship?
We process to ship orders 1-5 business days.
International
We ship around the world!
How much will shipping cost?
We ship through DHL courier worldwide with a flat rate of $US 17 for the first item,for second extra purchase 6$add. And On each extra item purchase we charge 6$ .It will take 3 to 5 working days to deliver you after shipping. Our shipping prices are based on the exact quote of major shipping company DHL to ship from the Factory to your address. We do not make a profit on shipping.
Tracking your package.
You can track a DHL package at www.dhl.com
Legal Issues
You must be 18 years old to order from us.
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