Privacy Policy

1. Introduction

Welcome to Black Forge Knives (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase on blackforgeknives.net.


2. What Information We Collect

a. Information You Provide Us Directly

  • Personal contact details (e.g., name, email address, shipping and billing addresses, phone number)
  • Account credentials (usernames, passwords)
  • Payment details (credit/debit card information, or third-party processor tokens like PayPal)
  • Communication content when you reach out for support or inquiries

b. Information We Collect Automatically

  • Usage data (pages visited, time spent, browsing actions)
  • Device & technical data (IP address, browser type, operating system, device type)
  • Location data (generalized based on IP, not tracking your precise location)
  • Cookies and tracking pixels (see Section 5 for details)

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders, manage shipping, billing, and refunds
  • Communicate updates about your orders, respond to customer inquiries, or send service-related messages
  • Improve our website experience (testing, analytics, personalization)
  • Send promotions or marketing communications (with your consent)
  • Comply with legal obligations or enforce our terms

4. Legal Basis for Processing (Where Applicable)

For visitors from regions governed by GDPR or similar laws, we rely on:

  • Contract Performance: Processing to fulfill your order or account management
  • Consent: For marketing or non-essential cookies and tracking
  • Legitimate Interests: For analytics, fraud prevention, improving services

5. Cookies and Tracking Technologies

We use:

  • Essential cookies: Required for secure checkout and order processing
  • Analytical cookies: To understand site usage and optimize performance (Google Analytics, etc.)
  • Marketing cookies: To deliver targeted ads and promotional content

You can manage cookie preferences through browser settings or our cookie banner. Disabling cookies may affect site functionality.


6. Sharing Your Information

We may share your information with:

  • Service providers: Payment processors, shipping partners, hosting, analytics services
  • Compliance & security: Legal authorities or third parties when required for legal compliance or in response to valid requests
  • Business transfers: In case of merger, acquisition, or asset sale, with notice to you
  • Aggregated data: De-identified usage or statistical insights that don’t identify individuals

7. Data Security

We implement industry-standard security measures (SSL/TLS encryption, secure data storage, restricted access) to protect your data. However, no system is fully secure, so we cannot guarantee absolute security.


8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to certain uses of your data
  • Receive your data in a portable format (data portability)
  • Withdraw consent at any time for marketing or similar processing

To exercise these rights, reach out via the contact details below. We’ll respond promptly and in accordance with applicable law.


9. Children’s Privacy

Our site is intended for users aged 18 and older. We do not knowingly collect personal data from minors. If we become aware of such data, we’ll promptly delete it. If you believe we’ve collected data about a minor, kindly contact us to arrange deletion.


10. International Data Transfers

Your data may be processed or stored outside your country—possibly in jurisdictions with different data protection laws. We ensure adequate protections through standard contractual clauses or other appropriate mechanisms where required.


11. Links to Other Websites

Our site may contain links to third-party sites (e.g., social media, payment processors). This Privacy Policy doesn’t apply to them. Please review their individual privacy policies before using those sites.


12. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in practices or regulations. We’ll notify users via website notices or email and update the 08-Sep-2025. Continued use after changes implies acceptance.